Arvato Services Strengthens Position in Netherlands Market With Virtual SIP-Based VoIP Contact Center
Aspect Software, Inc., the world’s largest company solely focused on the contact center, today announced Arvato Services, a leading global third-party customer service outsourcing provider, is leveraging 400 seats of Uniphi Connect with its Aspect® CallCenter® ACDs to create a virtual SIP-based Voice over Internet Protocol (VoIP) contact center to enhance its customer service efforts. […]