IBM Delivers New Software to Help Improve IP-Based Services

IBM today announced new software designed to help communications service providers improve the quality of their Internet Protocol television (IPTV), Internet Protocol virtual private networks (IP-VPN) and Voice over Internet Protocol (VoIP) services. The new offerings are modified versions of IBM Tivoli Netcool Service Quality Manager — tailored for one service, such as IPTV, and designed for easy installation while supporting a variety of IT environments.

Issues that plague these service providers and their customers can range from jagged audio, static or pixilated video, to delayed buffering of content and dropped transmissions altogether. In a recent IBM survey of more than 250 global telecom executives, 89 percent indicated that service quality is emerging as an important differentiator, yet nearly half said their organizations had no end-to-end service assurance capability.

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VoIP Phone Phreaked by Security Hole

Researchers have discovered a serious vulnerability in the web interface used to control a commonly-found VoIP phone, SNOM Technology’s model 320.

Attackers need the IP address of the phone being targeted to start the attack, but assuming they have this they can use a cross-site scripting approach to hack the phone’s built-in management interface, allowing a range of unwelcome activities.

Read the rest of this story at Techworld.

Bite-Sized VoIP: Web Collaboration Communication Tools

The Phone Connection blog at PCWorld has a great post about how businesses who might not be ready for a full commitment to VoIP can still take advantage of some of the benefits.  

 FTA - “When we talk about VoIP, we are talking about the whole phone system that a business uses for communication. This includes the hardware and software that links the telephones and the Internet in order to streamline online communication. However, not all companies are ready to make the transition to full-on VoIP. This doesn’t mean that they should miss out on the benefits that are provided by this type of online streamlined communication.”

 To read the rest, visit the Phone Connection blog.

Top 5 VoIP Threat Predictions for 2008

Sipera VIPER(TM) Lab, operated by Sipera Systems, the leader in comprehensive VoIP/UC security solutions, today revealed its Top 5 VoIP Threat Predictions for 2008. As with its “Top 5 VoIP Vulnerabilities in 2007″ list, the Sipera VIPER team leveraged its own extensive research and examined reports to determine the VoIP/UC threats with the greatest potential impact in 2008.

Based on industry trends that include major IP telephony vendors offering SIP solutions, enterprises deploying VoIP and unified communications (UC) beyond the traditionally secure perimeter, and service providers aggressively embracing fixed mobile convergence (FMC), Sipera VIPER Lab’s Top 5 VoIP Threat Predictions for 2008 are:

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Los Angeles to Begin Taxing VoIP

VoIP-News is reporting that the city of Los Angeles is going to begin taxing VoIP services.

“From the surface, it sounded like a good thing: the City Council in Los Angeles wants to lower the city-levied tax on phone usage from 10 percent to 9 percent. But in reality, the tax language is expanding to cover more areas of communication including VoIP calls. In plain English, that will mean more taxes, not less, for some Los Angeles residents.”

Read the rest here